The Wall House Surgery

Yorke Road, Reigate, Surrey, England, RH2 9HG 836 reviews

Reviews

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Written by a patient
25th January 2021


ANP Ollie was exemplary. Very professional, went above and beyond and made us feel very cared for. Thank you.

Suggested improvements
Brilliant service today from Ollie

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Written by a patient
1st January 2021


Best doctor I’ve had in 25 years. (Dr. Oliver Jones)

Suggested improvements
Nothing really.

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Written by a patient
16th November 2020


Morning, just to bring to your attention, i was booked into the Spire Hospital at Gatwick for a CT scan at 8:00am on monday 16th November. i arrived 10min in advance of my appointment as was required, i sat there for 20min only to be told the appointment had been cancelled. why would that be, no one told me thats why i turned up. please can we find out firstly why was it cancelled, then why was i not informed. regards Tim Cullen

Suggested improvements
to be informed when a hospital appointment has been cancelled.

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Written by a patient
5th November 2020


I contacted the surgery and a very nice doctor called me back (sorry don’t remember her name). She was extremely thorough and did not rush me even though it was late on a Friday evening. She gave me good advice and arranged blood tests and a prescription. I felt very reassured after the call and the outcome was what I wanted. I had a follow up call after the weekend (I think with a Dr Matthews?). He also was excellent and I consider this service from the surgery amazing, especially considering the current situation. Today I had a follow up call with Moni Choudhury. I expected I would need to the surgery for my results but they called me. She was excellent explaining in detail my blood results. I also raised another issue I have been experiencing and she was very helpful on what actions I should take if I feel they worsen or don’t improve. She was very clear on her advice. Overall my experience with the surgery has been faultless especially given the fact No face to face contact is possible - but also I didn’t feel I would have had any better an experience. Thank you.

Suggested improvements
Nothing

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Rating not given.
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Written by a patient
28th October 2020


I’ve had an issue with very infected ears for about six months and eventually after lots of “over the counter” medication that didn’t work I went to visit Dr. Paneedanee at your surgery. I have an ongoing problem with infection in my ears but she was the first doctor to actually swab them and send the swabs off to be tested. She then prescribed the antibiotics that was most suitable. I went back after 10 days and she repeated the swabbing process and once again gave me antibiotics to suit the problem. She really persevered until my ears were 95% clear and then was given drops for the other 5%. My ears are now completely clear and I can hear properly for the first time in months. I am so grateful for her perseverance and would like to thank her from the bottom of my heart. Absolutely great service from Wallhouse surgery.xxx

Suggested improvements
Nothing.

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